Talk about a great experience. I called Derek in an emergency situation because my AC had broken down and needed to be completely replaced. I called a bunch of different AC places and all of them gave me quotes for overpriced AC units that were well above my budget and told me that I would have to wait anywhere from 3 to 7 days to have the AC replaced. Told Derek what my budget was and he immediately got back to me with a price that was under budget. The next day my AC unit was completely replaced and we were super excited and grateful because it was starting to get really hot in the house and I have kids and dogs. So for this man to make me and my family a priority and get the job done so quickly we can’t say enough good things And all done with the greatest, most professional, and friendly customer service I’ve ever had while doing business.